Privacy Policy

1. Who We Are

Tattvam Learning Space is an education-focused organisation that designs structured learning systems for students, parents, teachers, and schools. Our Services include student development pathways, reflection journals, skill-building programs, and stakeholder support frameworks.

You can contact us through the contact details provided on our Contact page if you have any questions about this Policy.

2. Information We Collect

We may collect the following types of information:

a) Information you provide directly

• Name, email address, phone number, and city.
• Details shared when you fill out enquiry forms, feedback forms, or registration forms for our programs.
• Information shared by parents, teachers, or schools about student learning needs, goals, and concerns.
• Any other information you voluntarily provide while communicating with us (e.g., via WhatsApp, email, or consultation calls).

b) Student-related information

• Class / grade, board, and academic context.
• Learning patterns, study habits, and progress information shared during mentoring, journaling, or assessments.
• Reflections or entries written by students as part of the Agrasandhini journal or related tools (where applicable).

c) Usage & technical information

• IP address, browser type, device type, and basic technical data sent by your browser.
• Pages visited, time spent, clicks, and general interactions on the Website (through analytics tools).

d) Cookies and similar technologies

Our Website may use cookies or similar technologies to understand how visitors use the site and to improve user experience. You can control cookies through your browser settings. Disabling cookies may affect some features of the Website.

3. How We Use Your Information

We use the information we collect for purposes such as:

• Responding to your enquiries and communicating with you.
• Designing or recommending suitable programs and services for students, parents, teachers, and schools.
• Supporting student learning, reflection, and progress through our structured systems.
• Improving our Website, content, and Services based on feedback and usage patterns.
• Sending important updates about programs, schedules, or policy changes.
• Complying with legal obligations, resolving disputes, and enforcing agreements.

4. Legal Basis for Processing (Where Applicable)

Depending on your jurisdiction, our processing of personal information may be based on:

• your consent;
• the need to perform a contract or provide a service you have requested;
• our legitimate interest in improving learning outcomes and running our educational Services; or
• compliance with legal obligations.

5. How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers: with trusted third-party service providers (e.g., website hosting, email tools, analytics) who assist us in operating the Website and Services, under appropriate confidentiality obligations.
• With schools or teachers: where a school or teacher is formally collaborating with Tattvam and such sharing is required to support the student’s learning, with appropriate consent.
• Legal requirements: when required to comply with law, regulation, legal process, or governmental request, or to protect our rights, safety, or the rights and safety of others.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law (for example, for accounting, reporting, or legal claims).

When data is no longer needed, we will securely delete, anonymise, or archive it in accordance with applicable regulations.

7. Children’s Privacy

Our Services are primarily designed for students in the age group 14–18, and participation is usually coordinated through parents, guardians, teachers, or schools.

We expect parents, guardians, or schools to provide any necessary consent before sharing a student’s information with us. If you believe that we have collected personal information from a child without appropriate consent, please contact us so that we can take appropriate action.

8. How We Protect Your Information

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage on the internet is completely secure, and we cannot guarantee absolute security.

9. Your Choices & Rights

Depending on your location and applicable laws, you may have rights such as:

• the right to access the personal information we hold about you;
• the right to request correction or updating of your data;
• the right to request deletion of your data, subject to legal or contractual obligations;
• the right to withdraw consent where processing is based on consent;
• the right to object to or restrict certain types of processing.

To exercise any of these rights, please contact us via the details provided on the Contact page. We may need to verify your identity before responding.

10. Third-Party Websites

Our Website may contain links to third-party websites or services. These websites have their own privacy policies, and we are not responsible for their content, practices, or policies. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. When we do, we will update the “Last updated” date at the top of this page.

We encourage you to review this Policy periodically to stay informed about how we protect your information.

12. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please reach out to us using the form or details available on our Contact page.

We will do our best to respond within a reasonable time frame and support you with clarity.